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Help Desk Technician -- NSP

Manassas, VA
InCadence Strategic Solutions is a top technology company that provides cutting edge solutions, deep functional domain subject matter expertise, operational intelligence and high-end engineering services to our government clients.
InCadence Strategic Solutions is currently seeking a Help Desk Technician in Manassas, VA. This task order will provide operations, maintenance, software engineering services, and hardware procurement services, and associated support for all devices associated with the Army’s Next Generation Biometric Collection Capability (NXGBCC) system. It will focus on supporting the Warfighter needs by sustaining adequate support functions per the Statement of Work. AN ACTIVE TOP SECRET SECURITY CLEARANCE IS REQUIRED.
Help Desk personnel will perform day-to-day support to the Warfighter, develop trouble tickets and ensure the correct support procedures are executed to support personnel needing assistance.
 
Required Qualifications:
  • Some college from an accredited Community College, College or University. 
  • 2-4 years of experience as a Helpdesk within the DOD environment. 2 additional years of experience may be substituted for the degree requirement. 1 academic year at an accredited college or university in an accredited preferred degree related post-secondary program for 1 year of experience.
  • SECRET Security Clearance REQUIRED
 
Preferred Experience:
  •                 Previous Help Desk experience a plus.
 
InCadence Strategic Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
 
 
 
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